Residence Facilities Portal

Report, track, and resolve residence facilities issues.

Fast maintenance logging for students at Protea Mbalenhle Residence, University of Pretoria. Report room defects privately or upvote shared common-area repairs. Every ticket immediately dispatches email notifications to the House Parent, House Coordinator, and House Committee.

Protea Logo
Official Housing LogCurrent Residence Status
UP • PROTEA
1Open
0In Progress
0Resolved
Building Structure:Blocks A & B • Floors 2, 3, 4
Sub-room Rooms:Rooms 1, 2, 7, 8 (.1 / .2)
Single Rooms:Rooms 3, 4, 5, 6
Operational Framework

Designed specifically for Protea Residence.

Report an issue now

Room vs Common Facilities

Room issues remain private between you and the committee. Common area reports are public and votable so fellow residents can endorse the issue instead of creating duplicates.

Direct Committee Notification

Every ticket automatically dispatches emails to the House Parent, House Coordinator, and all 3 House Committee members. Emergency tags trigger immediate high-priority alerts.

Account & Room Mobility

Students frequently move rooms. Update your room number at any time without re-verification. The system archives your room change history for ticket reference integrity.

Recent Common Facility Reports

Browse all work orders →
No public common-area defects currently logged. All facilities operational.
Urgent Safety Protocol

Experiencing an active water flood or electrical hazard?

Submit an Emergency ticket on this portal for immediate email notification, and inform your floor HC member or House Parent in person.